n!Factorial - Real-time Employee/Customer Engagement Platform
Enhancing Employee and Customer Experience through Everyday Moments of Truth
This article first appeared in DNA India on October 5th, 2017 Organisations have multiple ways to reward their employees. Typically, compensation and benefits are the primary means for organisations to …
This post first appeared in DNA India on September, 14th, 2017. Morgan Witzel, in his book “Management from the Masters”, has looked through history at what he terms Universal ‘laws’. …
This post first appeared in DNA India on August 24th, 2017. If you are working or have ever worked for a large organisation, you know the familiar scenario with employee …
This post first appeared in DNA India on August 10th, 2017. The recent diversity issue at Google has created a buzz around the world. For those who haven’t heard, a …
This post first appeared in DNA India on 13th July, 2017. Last week, Twitter was abuzz with a viral audio clip from an employee of Tech Mahindra. The audio clip …
This article first appeared in DNA India on 6th July, 2017. Last week, we saw the introduction of one of the biggest reforms of independent India. Of course, I am …
This article first appeared in DNA India on June 29th, 2017. I was part of a panel discussion on employee experience in the recently concluded Confluence conference in Bangalore. One …
This article first appeared in DNA India on 15th June, 2017. Laszlo Bock, the former SVP of People Operations at Google, wrote a wonderful book called “Work Rules” which is …
This article first appeared in DNA India on 8th June, 2017. Two recent news reports were the genesis for this week’s article. The first was an interview I read with …
This article first appeared in DNA India on June 1st, 2016. The best definition of integrity I have read is: Integrity is doing the right thing when no one is …
