Customer moments of truth are critical for success
Organizations try and understand customer feedback at every single customer-organization touchpoint
Awareness
Stimulus
Discovery
0th Moment of Truth
Consideration
1st Moment of Truth
Experience
2nd Moment of Truth
Sharing
Ultimate Moment of Truth
n!Gage customer feedback platform helps enhance customer experience
n!Gage allows you to carry out continuous feedback both in-store and post-purchase
In-Store Surveys
n!Gage uses both Kiosk applications as well as integration with PoS devices to gather customer feedback.
Post-Purchase Feedback
Get feedback from your customers post delivery / providing service.
Multilingual Support
Ask questions in the language that your customers are most familiar with.
Custom Questions/Categories
Create your own questions and categories in line with your customer's needs.
Real-time Analytics
Enable your location heads with real-time dashboards, metrics and insights into what their customers feel about various issues.
Predictive Insights
Get predictive insights into where your indices are headed. Get correlations between your employee and customer feedback.
"n!Gage customer feedback platform provides great insights on areas for improvement. "
CONTACT US
Do reach out to us if you'd like to know more about n!Gage - Customer Feedback Platform and we promise to get back to you!
OUR OFFICE
#5/1, Rich Homes,
6th Floor, PH1, "Jaaga",
Richmond Road,
Bengaluru - 560025,
Karnataka, INDIA
